Effective Date: 22 September 2026
Last Updated: 22 September 2026
1. Introduction
Welcome to Trend Vibe Fashion. These Terms & Conditions explain the rules for using https://trendvibefashion.com/ and purchasing clothing, handbags, accessories and other products offered through our online store.
References to “we,” “us” and “our” mean Trend Vibe Fashion. References to “you” and “your” mean the person using our website or placing an order.
Please read these terms before purchasing. Our Privacy Policy, Refund, Return & Cancellation Policy and Shipping & Delivery Policy provide further information relevant to your shopping experience.
Nothing in these terms excludes or limits rights that cannot lawfully be excluded under the Federal Competition and Consumer Protection Act, 2018.
2. Eligibility and Account Responsibilities
You must be at least 18 years old and legally capable of entering into a binding agreement to place an order independently.
When registering an account or purchasing products, you agree to provide accurate and complete information. Keep your delivery details and email address current so that we can fulfil your order and contact you when necessary.
You are responsible for keeping your account credentials confidential. Notify us promptly if you believe someone has accessed your account without permission.
You must not impersonate another person, use payment details without authorisation or provide false information to obtain products, refunds or promotional benefits.
3. Products and Availability
Our collections may include handbags, fashion accessories, dresses, evening wear and casual clothing for men and women.
Product availability depends on stock levels. An item appearing on the website does not guarantee that it will remain available when your order is processed.
We aim to provide accurate descriptions, images and product information. Where an item becomes unavailable after an order is placed, we will notify you and explain the available options.
We will not substitute a different product, size or colour without your agreement. If we cannot supply an item you have paid for, we will arrange a refund for the unavailable item and any associated delivery charges that should be refunded.
4. Sizes, Colours and Product Appearance
Please review the product description, available measurements and size guidance before purchasing.
Sizes and fits may differ between styles, materials and manufacturers. A size label alone may not provide the same fit across all products.
Product colours may appear slightly different depending on lighting, photography and screen settings. Small variations in fabric texture, finish or detailing may also occur where consistent with the product description.
These possible variations do not excuse supplying an incorrect item or a product that differs materially from its description.
Unless expressly included in the listing, styling accessories and other items shown in product photographs are not part of the purchase.
Contact us before ordering if you need clarification about an item’s size, material, colour or included components.
5. Prices and Checkout Charges
Product prices are displayed in the currency identified on the website or at checkout.
Before completing your purchase, review the product total, delivery charges and any other applicable charges displayed during checkout.
Prices and promotions may change for future purchases. A later price change does not, by itself, alter the price of an order we have already accepted.
If a genuine pricing or listing error affects your order, we will explain the issue and seek your agreement to any proposed correction. We will not charge an increased amount without your authorisation.
Any cancellation resulting from an error must comply with applicable consumer law. Where cancellation is lawful and payment has already been collected, the appropriate refund will be arranged.
Your bank or payment provider may apply currency conversion or transaction charges under its agreement with you.
6. Placing and Accepting Orders
Before submitting an order, check your selected products, sizes, colours, quantities, delivery address and payment information.
Submitting an order constitutes a request to purchase the selected products. An automated acknowledgement confirms receipt of that request and does not necessarily mean that we have accepted it.
We accept your order when we expressly confirm acceptance or dispatch the products, whichever occurs first.
Before acceptance, we may decline an order for a legitimate reason, such as unavailable stock, unsuccessful payment, an unsupported delivery address or reasonable concerns about an unauthorised transaction.
If we decline an order after collecting payment, we will arrange an appropriate refund. Any cancellation after acceptance remains subject to your contractual and statutory rights.
7. Payments
Payment must be made through a method available at checkout. You confirm that you are authorised to use the selected payment method.
Payments are handled through third-party payment providers. We do not store your debit or credit card numbers on our servers.
Orders may require payment confirmation or reasonable verification before processing. If a payment is unsuccessful or requires further action, follow the instructions provided through the payment service or contact us for assistance.
Never send your full card number, CVV, banking password, one-time password or payment PIN by email or through customer support messages.
If you believe you have been charged incorrectly or more than once, contact us with your order reference and relevant transaction details, excluding sensitive payment credentials.
8. Delivery
Available delivery destinations, charges and estimated times are explained at checkout or in our Shipping & Delivery Policy.
Delivery estimates depend on factors such as product availability, destination and courier operations. We will communicate material delays when we become aware of them.
You are responsible for providing a complete and accurate delivery address. If an address error or missed delivery causes a reasonable additional delivery cost, we will explain it before seeking payment.
Using a delivery partner does not remove our responsibility to fulfil our obligations to you.
If an order is missing, damaged during delivery or delivered incorrectly, contact us so that we can investigate and arrange an appropriate resolution. Nothing in this section removes any legal right relating to delayed or failed delivery.
9. Cancellations, Returns and Refunds
Our Refund, Return & Cancellation Policy explains how to request a cancellation, return or refund.
If you wish to cancel an order, contact us promptly. Whether dispatch can be stopped depends on the order’s processing stage, but dispatch does not remove any applicable right to return goods.
For voluntary change-of-mind returns, reasonable conditions concerning product condition, tags and packaging may apply where disclosed before purchase.
Those conditions do not automatically defeat a claim involving faulty, unsafe, incorrect or materially misdescribed goods.
Any restrictions relating to personalised products, hygiene-sensitive items or promotional purchases must be disclosed clearly and remain subject to applicable law.
The Federal Competition and Consumer Protection Act, 2018 provides consumer protections concerning cancellations, returns and product quality. Our policies do not replace or restrict those protections.
10. Product Care and Use
Follow the care instructions supplied with your purchase, including relevant washing, drying, storage and handling guidance.
Damage caused by misuse, unsuitable cleaning, unauthorised alteration or failure to follow reasonable care instructions may affect eligibility for a remedy where that conduct caused the problem.
This does not remove your rights concerning a manufacturing fault, an existing defect or inaccurate product information.
If you discover a fault, contact us before arranging repairs or alterations so that we can assess the issue and explain the available options.
11. Promotions and Discount Codes
Promotions and discount codes are subject to the conditions displayed with the offer. These may include an expiry date, eligible products, a minimum purchase amount or limits on combining offers.
Enter a valid code before completing checkout where required.
We may investigate suspected misuse of a promotion and take proportionate action where its stated conditions have been breached.
Changing or ending an offer for future purchases does not automatically remove a promotional benefit already validly applied to an accepted order.
Purchasing at a discount does not remove statutory rights concerning faulty or misdescribed goods.
12. Acceptable Website Use
You agree not to:
- Use the website for fraudulent or unlawful activity.
- Attempt to access another customer’s account.
- Interfere with payment systems or website security.
- Introduce malicious software or disrupt website operations.
- Submit false claims, misleading reviews or fabricated transaction information.
- Copy or exploit website content commercially without permission.
- Use automated tools in a way that disrupts the website or improperly collects personal information.
We may restrict access where reasonably necessary to address misuse or protect customers and the website.
Any restriction will not remove valid refund entitlements, outstanding consumer rights or our responsibilities relating to existing orders.
13. Intellectual Property
Website text, branding, logos, photographs, graphics and other content belong to Trend Vibe Fashion or the relevant rights holders.
You may view and use this material for personal shopping purposes. Commercial reproduction, distribution or use requires permission from the appropriate rights holder, except where permitted by law.
Purchasing a product does not transfer ownership of associated trademarks, photographs or other intellectual property.
14. Reviews and Customer Content
Where reviews or customer uploads are available, submissions should be truthful, relevant and based on your experience.
You must have permission to share any photographs or other material you submit. Do not include another person’s private information without authorisation.
By submitting content for publication, you permit us to display and format it for that purpose. You retain ownership of your content.
We may moderate unlawful, abusive, fraudulent or irrelevant submissions. We will not alter a genuine review in a way that misrepresents your experience.
15. Privacy
Our Privacy Policy explains how we handle personal information collected through accounts, purchases, delivery arrangements and customer communications.
We process personal information in accordance with the Nigeria Data Protection Act, 2023 and applicable requirements.
Providing information necessary to complete an order does not automatically constitute consent to receive marketing communications.
16. Responsibility and Liability
We remain responsible for fulfilling our contractual obligations and meeting applicable consumer protection requirements.
We do not exclude responsibility for fraud, fraudulent misrepresentation, negligence or any other matter where exclusion or limitation would be unlawful.
A customer is not responsible for a loss merely because it involves a payment provider, courier or another service provider. Responsibility will depend on the circumstances and applicable law.
Nothing in these terms removes a remedy available for defective, unsafe, incorrect or materially misdescribed goods.
17. Events Beyond Reasonable Control
Events such as severe weather, transport disruption, public emergencies or major infrastructure failures may affect our ability to fulfil an order.
Where an event causes a material disruption, we will take reasonable steps to reduce its effect and explain the available options.
Such events do not automatically permit us to retain payment for goods we cannot supply or remove any cancellation or refund right available under applicable law.
18. Complaints and Disputes
If you have a complaint, contact us with your order reference, a description of the issue and any relevant supporting information.
We will review the matter and work towards a fair resolution. You may also approach the Federal Competition and Consumer Protection Commission or pursue another remedy available under law.
These terms are governed by the laws of the Federal Republic of Nigeria. Disputes may be brought before a court with lawful jurisdiction, subject to any mandatory consumer protections that apply.
You are not required to waive your right to approach a regulator or court as a condition of seeking customer support.
19. Changes to These Terms
We may revise these Terms & Conditions to reflect changes in our products, website operations or legal obligations.
Updated terms will display a revised Last Updated date. Changes ordinarily apply to future orders and will not retrospectively reduce rights relating to an order already accepted.
If a provision is found unlawful or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.
20. Contact Us
For questions about these Terms & Conditions, orders, payments or customer support, please contact:
Trend Vibe Fashion
Website: https://trendvibefashion.com/
Support Email: support@trendvibefashion.com
Info email: info@trendvibefashion.com
Address: 28, Galadima Village, Off Airport Road, Ilorin, Kwara State, Nigeria